Frequently asked questions:

Frequently asked questions:

Q: Is insurance compulsory?

A: It is not compulsory to take our insurance, but we do advise you take out an insurance policy to cover your goods.

Q: Is there a minimum term contract for storage?

A: 4 weeks minimum.

Q: How much notice is required to terminate the storage contract?

A: 14 days notice in writing.

Q: How secure is the site?

A: We have a security system and remote monitor CCTV surveillance.

Q: Do I supply my own padlock?

A: You're welcome to supply your own padlock or we have a range of padlocks in our store to purchase.

Q: What Items can I store?

A: Practically anything, within reason. Things that aren't allowed are anything illegal, flammable, toxic, perishable, explosive, compressed gas, paint, petrol, firearms, ammunition, chemicals, animals/livestock etc. Please see our full terms and conditions or speak to our staff if you are unsure.

Q: How do I know what size container I require?

A: Please feel free to call one of our staff who can help or you're welcome to come and have a look at our containers.

Q: When can I get access to my belongings?

A: Our outdoor containers have 24/7 access. Our indoor containers are open during working hours, 9am - 5pm Monday-Saturday, 

NB. we are closed on Bank holidays.

Q: What is archive storage?

A: Archive storage is where we can store and archive documents for our customers in line with GDPR regulations. We can also deliver files and boxes to your door when you require them. Please see page here for options and prices for this service. Archive storage is also referred to as document management services, document storage, document storage solutions, GDPR storage, archive document storage, document storage companies, secure document storage, offsite records storage, document scanning and storage, record storage, archive document data storage, archive storage solutions, archiving companies, offsite document storage, records management, document archiving, archive data storage, offsite file storage, archives and records management, records storage companies, data management companies.